Turnover Intention from Perspective Leadership Style, Work Stress, Compensation and Job Satisfaction at PT SL Freight Forwarding Company Export and Import Service in Jakarta

Abstract ―​

PT SL is an Indonesian company engaged in Freight Forwarding, export and import services in Jakarta. PT SL is also a company that has just merged since 2019 between a forwarding company from Indonesia and a forwarding company from Japan. With the age of only three years, PT SL has quite a lot of achievements and also has its own challenges. One of the biggest challenges of PT SL is the high level of turnover. This study aims to see how the influence of leadership style, work stress, compensation, and job satisfaction on turnover intention at PT SL, as an export and import freight forwarding company in Jakarta. The population in this study were all employees at PT SL is 57 peoples, and the entire population was sampled by taking saturated sampling technique. The design of this research is causal quantitative. The collection method used is a survey with a questionnaire survey instrument. The data analysis method used in this study uses a structural equation model-partial least square (SEM-PLS). This study proves several things, the first point is that leadership style has a positive and significant influence on employee turnover intention. The second point is that work stress has a positive and significant influence on employee turnover intention. The third point is that compensation has a negative and no significant effect on employee turnover intention. The fourth point is that job satisfaction has a negative and significant effect on employee turnover intention.